Welcome to the ProtoShare blog.

Another great UX resource

If you haven’t stumbled across it, try ux.stackexchange.com the next time you need a question answered about a tricky user experience issue.  If you’re looking for ideas, its a great place to start.   Create an account and contribute, too.

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We’ve moved our office! (Down a flight of stairs)

Short post to let you all know that we’ve moved our office down one floor! We’re still at 610 SW Alder Street in Portland, Oregon, but we’ve moved from suite 515 to suite 400. We’ll be sending out formal notices to customers later this week.

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UX Summer Reading

I wanted to direct your attention to a good source of summer UX research reading.  The Nielsen Norman Group has a selection of free research reports on User Experience.  I’m working my way through some of these now.  You can see the list of free reports here.

I was particularly interested in this report about ipad app and website usability.  While I think the particular information is useful (if a few years old), what really struck me about this is how important and useful user testing can be.  There are so many very basic insights from the tests run in this report — such as the fact that links were too close together, too small, or didn’t look like links.  You can uncover these issues with a very small number of short user tests.

And you can uncover those issues in a matter of hours, and sometimes A/B or test fixes on the fly with a tool like ProtoShare.  Some of our customers have described having an editor sitting in a room across from the user tester, and making changes suggested by the moderator to see what makes a difference.   Getting these things right before you start to work building the functioning site can save you countless hours of rework.

If you see anything here you like, or if you have other resources you’d like to point out, leave a comment below!

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Congratulations to Our New CEO

I’ve been honored to serve as the CEO of Site9 since October 2011.  I’m happy to report that Andrew Mottaz, the company’s founder and CTO, has now taken over the reins as the company’s CEO.  I will continue as the company’s chairman, but won’t be as involved in day-to-day operations.

This company has been a labor of love for both Andrew and me for quite a few years.  That will continue, but Andrew will be doing a bit more of the laboring, and I will be doing a bit less.

Congratulations Andrew.

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Happy Fourth of July!

Just a quick note to let everyone know our offices will be closed for the July 4th holiday.  Have a great 4th everyone!

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